Require two-step sign-in for your organization
When this setting is on, every member of your organization must use two-step sign-in: a password, then a 6-digit code from an authenticator app.
Who can do this
Super Admins and Admins of the organization. HireBest records each change.
Before you begin
Turn on two-step sign-in for your own account first. Until you do, the switch is not available and HireBest shows "Turn on two-step sign-in for your own account first." Read Turn on two-step sign-in.
Turn the requirement on
- Click your organization's name at the top of the sidebar, then click Admin.
- Open the Security tab.
- Select the Require two-step sign-in switch.
- HireBest tells you how many members do not use two-step sign-in yet. Read the number.
- Select Require it.
What happens next
The change applies at once. A member without an authenticator sees Set up two-step sign-in on their next click, and cannot continue until they finish it. It takes about a minute. A member who has an authenticator is asked for a code.
The Security tab lists each member. The Uses two-step sign-in column shows Yes or No.
Phones that members pair with HireBest from now on must be approved from a browser session that used a code. Phones that are already paired keep working.
People in more than one organization
A person who works for more than one organization in HireBest has one sign-in. If any of their organizations requires two-step sign-in, they use it every time.
Turn the requirement off
- Click your organization's name at the top of the sidebar, then click Admin, and open Security.
- Select the switch, then Stop requiring it.
Members keep their authenticators. They are no longer required to use them.
Problems and recovery
- The switch is not available. Turn on two-step sign-in for your own account. If it is already on, sign out and sign in again with a code.
- A member lost their phone. Ask them to read Lost your phone or authenticator. HireBest support may contact you to confirm who they are.
- A demo organization. HireBest shows "Two-step sign-in cannot be required in a demo organization."